Privacy Policy

Updated September 22, 2026

Trucking Services Solutions Corp. ("we", "us", "our") operates truckservsolutions.site and provides dispatch, compliance and back office services to motor carriers. This Privacy Policy explains what information we collect, why, and the choices you have.

1. Information We Collect

Carrier and business information

• Company name, legal entity type, business address and mailing address
• MC number, USDOT number and operating authority status
• Certificates of insurance, policy numbers and agent contact details
• W-9, EIN and tax identification information
• Equipment details including year, make, VIN, plate and trailer type
• Factoring company details and assignment notices
• Banking or remittance details where needed for invoicing

Driver information

• Driver name, address, date of birth and contact details
• Commercial driver license number, class, endorsements and expiry
• Motor vehicle records and driving history
• Medical examiner certificates and expiry dates
• Employment history and previous employer verifications
• Drug and alcohol testing records and Clearinghouse query results
• Hours of service and electronic logging device records
• Accident, inspection and violation records

Operational information

• Load details, rate confirmations, bills of lading and proof of delivery
• Trip and fuel data used for IFTA preparation
• Invoices, settlements and accounts receivable records
• Correspondence including calls, texts, email and messages

Information collected automatically

• IP address, browser type, device type and operating system
• Pages viewed, time on page and referring website
• Cookie identifiers as described in our Cookie Policy

2. Driver Records Are Sensitive

Driver qualification files contain personal information including medical certification, driving history and drug and alcohol testing results. We handle these records only for the purpose of maintaining your compliance, restrict access to staff who need them, and retain them for the periods federal regulations require.

Drug and alcohol testing records and FMCSA Clearinghouse information are subject to specific federal confidentiality rules. We handle them accordingly and do not disclose them except as those rules permit or require.

3. How We Use Information

• To set you up with brokers and book freight on your instruction
• To negotiate rates and prepare rate confirmations for your approval
• To verify broker credit and payment history
• To prepare, submit and follow up on invoices
• To coordinate with your factoring company
• To build and maintain driver qualification files
• To administer drug and alcohol testing programs
• To prepare and submit regulatory filings on your behalf
• To track compliance deadlines and alert you before they fall due
• To invoice you for our services and maintain our own records

4. How We Share Information

We do not sell your information. We share it only as needed to perform the services you engaged us for, or as required by law:

• Freight brokers and shippers, for carrier setup and load booking
• Your factoring company, for invoice submission and funding
• The Federal Motor Carrier Safety Administration and state agencies, for filings made on your behalf
• Drug and alcohol consortium or third party administrators
• Background screening and MVR providers
• Process agents for BOC-3 filings
• Your insurance agent, for filing coordination
• Accountants, insurers and attorneys where professionally necessary
• Law enforcement or regulators when required by law or valid legal process

5. Authorization To Act

Several of these services require you to authorize us to act on your behalf with brokers and agencies. That authorization is given in your written service agreement, is limited to the services you engaged, and can be withdrawn by you in writing at any time.

6. Communications

When you contact us or engage our services you consent to be contacted by phone, text or email about your inquiry, your loads and your compliance obligations. Message and data rates may apply. You may opt out of marketing messages at any time. Messages about an active load, a compliance deadline or an invoice are not marketing and will continue while you are a client.

7. Data Retention

We retain records for the periods required by federal regulation, Florida law, our insurers and applicable tax rules. Driver qualification files, drug and alcohol records, hours of service records and accident registers each carry their own federally specified retention periods, and we keep them for at least as long as those periods require. Load, invoice and financial records are kept per tax and contractual requirements.

8. Security

We apply reasonable safeguards to protect information in our care, including access controls on driver files. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed. Please do not send full bank account or payment card numbers by email or through this website's form.

9. Your Choices And Rights

• Request a copy of the information we hold about you or your company
• Ask us to correct anything inaccurate
• Withdraw an authorization to act on your behalf, in writing
• Request a copy of your driver files on termination of service
• Ask us to delete information we are not legally required to retain
• Opt out of marketing communications at any time

10. Children

Our services are directed to businesses. We do not knowingly collect personal information from anyone under 18.

11. Third Party Links

This site links to third party platforms including Facebook and Instagram. We do not control those services or their privacy practices.

12. Changes And Contact

We may update this Privacy Policy. The revised version takes effect when posted and the date at the top of this page will change. Questions or requests:

Trucking Services Solutions Corp., 1131 SW 74 Ave, Miami, FL 33144, phone (305) 541-8921, email support@truckservsolutions.site