Dispatch and back office support for carriers and owner operators (305) 541-8921  ·  support@truckservsolutions.site
Trucking ServicesSolutions Corp.

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Truck Dispatching

How our dispatch service actually works, what we negotiate on your behalf, and what you can expect week to week.

The service

A dispatcher who works for you, not the broker

We act as your agent under a written dispatch agreement. That means our obligation runs to you, the carrier. We are not a freight broker, we do not hold freight authority, and we never sit between you and your money. The rate confirmation is signed between you and the broker, and the broker pays you or your factoring company directly.

Day to day, that looks like this. We search the boards and our direct relationships for freight that fits your equipment, your location and your hours. We negotiate the rate. We check the broker's credit and payment history. We send you the rate confirmation for approval. Once you accept, we handle the setup, the check calls if the broker requires them, and the paperwork on the back end.

You drive. You keep control of what you haul. We handle every conversation you do not want to have at a truck stop at nine at night.

What is included

  • Load sourcing across all major load boards
  • Direct broker and shipper relationships
  • Rate negotiation on every load
  • Broker credit and payment history checks
  • Carrier packet setup with new brokers
  • Rate confirmation review before you sign
  • Week ahead route and reload planning
  • Deadhead minimization between loads
  • Detention, layover and TONU billing
  • Check calls and broker communication
  • Same day paperwork submission
  • Hours of service aware scheduling

Weekly rhythm

What a week with us looks like

Sunday planning

We map your week before it starts, based on where you are, your available hours and where you want to end up Friday.

Booking

Loads are sourced and negotiated, then sent to you for approval. Nothing is committed until you say yes to the rate and the lane.

In transit

We handle broker check calls, appointment changes, delays and any problem at the dock so you are not making those calls.

After delivery

Paperwork submitted same day, accessorials invoiced, next load already lined up so you are not sitting empty waiting on us.

Lanes and freight

Freight we book regularly

Filter by equipment. These are lanes and freight types we run week in and week out, with honest notes on what each one demands.

Dry Van

Miami to Atlanta

Steady outbound volume year round. Short enough to turn in a day and reload, which is what makes it work rather than the rate itself.

Reefer

South Florida Produce

Winter and spring produce out of Homestead and Immokalee heading north. High volume, tight appointments, strong rates in season.

Flatbed

Tampa to Houston

Steel, pipe and building material along the Gulf. Securement and tarping requirements checked before we commit you to the load.

Dry Van

Jacksonville to Northeast

The I-95 run into the Mid Atlantic. Rates hold up if you can handle metro delivery windows and appointment discipline.

Hotshot

Regional Hotshot

Class 3 to 5 gooseneck work across the Southeast. Smaller loads, faster turns, a broker pool most services do not know.

Power Only

Drop and Hook Programs

Pulling broker trailers on dedicated programs. Lower rate per mile, far less time under the dock, and predictable weeks.

Flatbed

Machinery & Equipment

Construction and agricultural equipment moves, including light over dimensional work with permits coordinated.

Reefer

Frozen & Pharma

Temperature critical freight with continuous monitoring requirements. Higher paying, and unforgiving on paperwork.

Dry Van

Midwest Manufacturing

Chicago and the Ohio valley. Consistent volume for carriers willing to run north out of Florida and reload back.

Lane descriptions are examples of freight we handle, not guarantees of availability or rate. Freight markets move constantly and no dispatcher controls them.

Where money is lost

The four leaks we close first

When a carrier comes to us frustrated that the truck is busy but the bank account is not growing, it is almost always one of these four.

  • Deadhead. A load paying well with 200 empty miles in front of it can earn less than a lesser load you are already sitting on top of. We calculate all in, not line haul only.
  • Unbilled accessorials. Detention past two hours, layover, TONU, extra stops, tarping and lumpers are billable and routinely go uncollected. We invoice every one.
  • Slow paying brokers. A rate that pays 45 days out is worth less than a slightly lower rate at 15. We check credit before booking, not after.
  • Paperwork delay. Every day your BOL sits in the cab is a day your factoring advance has not funded. Same day submission fixes this immediately.

What we need from you

Dispatch works when it runs both directions. Here is our side of the ask.

  • Tell us your true available hours, not optimistic ones
  • Send delivery paperwork the day you deliver
  • Let us know immediately about breakdowns or delays
  • Be honest about lanes and areas you will not run
  • Answer the phone when a load needs a fast decision
  • Keep your insurance and authority current

Carriers who do these six things consistently earn noticeably more with us than carriers who do not, and the gap is not small.

Dispatch questions

Straight answers

How do you get paid?

On percentage plans, we invoice you our agreed percentage of the gross line haul after the load delivers. On flat weekly plans, we invoice a fixed amount per truck per week. We do not take payment from the broker and we never deduct from your settlement, because your money goes to you.

Do you take a cut of fuel surcharge or detention?

No. Our percentage applies to gross line haul only. Fuel surcharge, detention, layover and other accessorials are yours in full, including the ones we bill on your behalf.

What if I do not like a load you found?

Then we do not book it. Nothing is committed without your approval on the rate and the lane. You are the carrier and the decision is always yours.

Will you dispatch me if I am on someone else's authority?

No. We dispatch carriers operating under their own active MC and USDOT authority with their own insurance. If you are leased onto a carrier, your dispatch comes from them.

Can you guarantee how much I will make?

No, and be careful with anybody who does. Rates move with the market, with season, with fuel and with your own hours and reliability. We can tell you honestly what your lanes are paying right now and work to put you at the top of that range.

How many trucks does one dispatcher handle?

We keep the ratio deliberately low so your dispatcher knows your truck, your preferences and your hours position without looking it up. A dispatcher juggling forty trucks is booking from a list, not planning your week.

Keep the wheels turning

Tell us what you run, where you run it and what you want to earn. We will tell you honestly what we can do for you.